All information submitted by the users on the Platform shall be safeguarded and protected. Iom Bioworks is committed to protecting the privacy, confidentiality, accuracy and security of the personal information that it collects, uses, retains and discloses in the course of conducting business and providing the Services. Iom Bioworks will protect the data provided by you and will use the same for purposes of providing Services to you and any other administrative purposes relevant to any products/services provided by Iom Bioworks.
We use cookies and similar technologies (for instance: tags, web beacons, device identifiers and scripts) to:
If you disallow cookies, you could still use our Platform; however, some features or areas of our Platform may be limited. For more information, including the types of cookies found on Iom Bioworks and how to control cookies, please read our Cookie Policy .
We may receive reports based on the use of these technologies from third-party service providers as Anonymised, individual-level information or as Aggregate Information (as described in Section 4.c).
Google Analytics is used to perform many of the tasks listed above. Iom Bioworks uses the User-ID feature of Google Analytics to combine behavioral information across sessions and devices (which may include authenticated and unauthenticated sessions). We have enabled the following Google Analytics advertising features: Remarketing, Google Display Network Impression Reporting, Google Analytics Demographics and Interest Reporting, and DoubleClick Campaign Manager integration. We do not combine information gathered through any Google advertising product with individual-level information collected elsewhere by our Services. To learn more about how Google collects and uses your data. Please click here . To select Google Analytics Advertising Features refer to Google Ad Settings. To opt-out of Google Analytics entirely, use this link.
We constantly work to improve our Services with new products, features and applications which may result in the compilation of latest and different types of information. We will update our Privacy Statement and/or get your prior consent to new processing, as needed.
Iom Bioworks will use and share your Personal Information with third parties only in the ways that are described in this Privacy Statement.
To provide you with Services and to analyze and improve our Services
We utilize the information described above in Section 2 to provide, operate, improve and analyze our Services. These activities may include, using your information in such a way that it is consistent with this Privacy Statement to:
To analyze, process and deliver your microbiome test results
As described above, to receive results through Iom Biowork, you must create a Iom Bioworks account, register your kit, and submit your sample for whole exome sequencing or whole genome sequencing or meta genome sequencing or combination to analyse genomic variants and its impact. If a user has been genotyped once, we may further analyze your Genetic Information to give you your ancestry and/or health reports, depending on the Service purchased. We continuously works to improve our Services based on our research and product development, and genetic associations identified in the scientific literature. If you are eligible to receive supplementary reports or updates in the future, you may be notified of or you may be able to directly access these updates.
To let you to share your Personal Information with others
You can also share User Content directly with individuals who have not used our Service via a distinctive, shareable URL or through a social media platform. You should be thoughtful about your sharing choices. If you choose to share any Personal Information, the individuals with whom you share this information, may use or share your Personal Information, which may also include any sensitive information.
To allow you to share your Personal Information for Iom Bioworks Research purposes
You have the choice to participate in Iom Bioworks Research by providing your consent. "Iom Bioworks Research" refers to research aimed at publication in peer-reviewed journals and other research funded by the government, conducted by Iom Bioworks.
Iom Bioworks Research could also be sponsored by, conducted on behalf of, or together with third parties, like pharmaceutical companies, academic institutions or non-profit foundations. Iom Bioworks Research may study a specific group or population, identify potential areas or targets for therapeutics development, conduct or support the development of drugs, diagnostics or devices to diagnose, predict or treat medical or other health conditions, work with public, private and/or non-profit entities on genetic research initiatives, or otherwise create, commercialize, and apply this new knowledge to enhance health care. Iom Bioworks Research uses Aggregate and/or Individual-level Genetic Information and Phenotypic Information as specified in the appropriate consent document(s), as explained in greater detail below.
Your Anonymised Microbiome, Genetic and Phenotypic Information may be used for Iom Bioworks Research only if you have consented to this use by completing a consent document. If you have completed the Iom Bioworks Research consent document:
If you have completed the individual-level data sharing consent, or additional consent agreement, in addition to the uses above under the Iom Bioworks Research consent document, Iom Bioworks may share Anonymised Individual-level Genetic Information and Phenotypic Information only with selected third party research collaborators for Iom Bioworks Research purposes.
Withdrawing your Consent. You may withdraw your consent to participate in Iom Bioworks Research at any time by sending an email at better@Iombio.com with subject line “Withdrawal of Consent” . Iom Bioworks will not include your Microbiome, Genetic and Phenotypic Information in studies that start more than 30 days after you withdraw (it may take up to 30 days to withdraw your information after you withdraw your consent). It is hereby clarified that all information with respect to the dates of the Iom Bioworks Research shall be communicated to you in a timely manner. Any research involving your data that has already been performed or published prior to your withdrawal from Iom Bioworks Research will not be reversed, undone, or withdrawn.
To recruit you for external research
Research being an important aspect of our Services we would like to make sure that interested participants are aware of additional opportunities to contribute to interesting, novel scientific research conducted by academic institutions, healthcare organizations, pharmaceutical companies, and other groups. If you have chosen to participate in Iom Bioworks Research, from time to time we may inform you of third party research opportunities for which you may be eligible. For instance, if a university tells us about a new cancer research project, we may send an email to Iom Bioworks Research participants who would fit the relevant eligibility criteria to make them aware of the research project and provide a link to participate with the research organization conducting the study. We will not share Individual-level Microbiome, Genetic or Phenotypic Information with any third party without your explicit consent.
To provide customer care & Genomics counselling support:
When you contact Iom Bioworks customer care & counselling team, we may use or request Personal Information, including sensitive information, as necessary to answer your questions, resolve disputes, and/or investigate and troubleshoot problems or complaints. In some instances, we could also be required to process one customer’s Personal Information to resolve another customer’s dispute or request. For example, if a customer reports behavior that violates our Terms of Service, we shall separately process both customers’ Personal Information and respond separately to every individual as appropriate. We will not share your Personal Information with another customer without your consent.
To conduct surveys or polls, and obtain testimonials
We value your feedback and might send you surveys, polls, or requests for testimonials to enhance and optimize our Services. You can control the information you share with us. In case you do not wish to receive these requests, you can change them in your Iom Bioworks Account Settings.
To provide you with marketing and Sales communications
We use the information provided by you to us to send you marketing communications, communicate with you about our Products and let you know about our Policies and Terms via Emails, Telephone, SMS or WhatsApp. You can always withdraw your consent by adjusting your marketing preferences on our platform , by clicking the “unsubscribe” link on our email, or by contacting us at better@Iombio.com
General service providers We share your required Personal Information described above in Section 2 with our third party service providers, as required for them to provide their services to us and assist us to perform our contract with you. Service providers are third parties (other companies or individuals) that help us to provide, improve and analyze our Services. While Iom Bioworks itself conducts the majority of data processing activities required to provide our Services to you, we engage some third party service providers to assist in supporting our Services, in the following areas:
NOTE: Our service providers act on Iom Bioworks's behalf. We implement procedures and maintain contractual terms with each service provider to protect the confidentiality and security of your information.
"Targeted advertising" service providers : We permit third party advertising networks and providers to collect Web-Behavior Information regarding the use of our Services to help us to deliver targeted online advertisements ("ads") to you. They use cookies and similar technologies, to gather information about your browser's or device's visits and usage patterns on our Services and on other websites over time, which helps to better personalize ads to match your interests and to measure the effectiveness of ad campaigns. We and our third party service providers will not use your Sensitive Information, such as Genetic, microbiome Information and Phenotypic Information, for targeted marketing without asking for and receiving your explicit consent.
For more information about our marketing practices, please review our Cookie Policy.
Aggregate information:
We may share Aggregate Information on our Platform or with third parties. For example, Aggregate Information may include a statement that "30% of our female users share a particular genetic trait," without providing any data or testing results specific to any individual user.
As required by law: Under certain circumstances, your Personal Information may be subject to processing pursuant to laws, regulations, judicial or other government warrants, or orders. For example, we may be required to disclose Personal Information in coordination with regulatory authorities in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Iom Bioworks will preserve and disclose any and all information to law enforcement agencies or others if required to do so by law or in the good faith that such preservation or disclosure is reasonably necessary to: (a) comply with legal or regulatory process (such as a judicial proceeding, court order, or government inquiry) or obligations that Iom Bioworks may owe pursuant to ethical and other professional rules, laws, and regulations; (b) enforce the Iom Bioworks Terms of Service and other policies; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Iom Bioworks, its employees, its users, its clients, and the public.
Business transactions:
In the event that Iom Bioworks goes through a business transition such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information will likely be among the assets transferred. In such a case, your information would remain subject to the promises made in any pre-existing Privacy Statement.
Access to your account:
We provide access to your Iom Bioworks data within your Iom Bioworks account. You can access and download data processed by Iom Bioworks within your Iom Bioworks account settings and within applicable reports, tools, and features. If you lose access to your Iom Bioworks account or account email address, please contact Iom Bioworks customer care for assistance. If you lose access to your Iom Bioworks account, in certain circumstances, we may require that you submit additional information sufficient to verify your identity before providing access or otherwise releasing information to you. If you choose not to submit the required documentation, or the information provided is not sufficient for the purposes sought, Iom Bioworks will not be able to sufficiently verify your identity in order to complete your request.
Marketing communications:
As mentioned above in Section 3.h. you may be asked to opt-in to receive product and promotional emails or notifications when creating your Iom Bioworks account or when using our Services. You may update your notification preferences for marketing communications by going to your Iom Bioworks Account Settings, opting out at the browser or device, or by contacting our Privacy Administrator at better@Iombio.com. You may click the "unsubscribe" button at the bottom of promotional email communications, as applicable.
Sharing outside of the Iom Bioworks Services:
You may choose to share your Personal Information with friends and/or family members, doctors or other health care professionals, and/or other individuals outside of our Services, including through third party services such as social networks and third-party apps which connect to our Platform through our application programming interface (API). These third-parties can use your Personal Information in a different way than we do under this Privacy Statement. Please choose carefully and review the privacy statements of all other third parties that may be involved in the transaction. Iom Bioworks does not sponsor or endorse any API applications, and does not affirm the accuracy or validity of any interpretations made by third-party API applications.
In general, it can be difficult to hold or recover Personal Information once it has been shared or disclosed. Iom Bioworks shall have no liability for any consequences that may result because you have shared Personal Information with others. Similarly, if you are reading this because you have access to the Personal Information of a Iom Bioworks customer through a multi-profile account, we recommend you to recognize your responsibility to protect the privacy of each person within that account. Users with multi-profile accounts (i.e., where multiple family members register their kits to one account) should use caution in setting profile-level privacy settings.
Account deletion:
You shall always have an option to withdraw your consent for collection and use by Iom Bioworks of your Information by intimating Iom Bioworks about such withdrawal by writing to Iom Bioworks at the below mentioned contact information.
In case you do not wish to participate in our Services, or do not wish to have your Personal Information be processed, you can delete your Iom Bioworks account by sending an email at better@Iombio.com. As soon as you submit your request, we will send an email to the email address that is linked to your Iom Bioworks account detailing our account deletion policy and requesting that you confirm your deletion request. Also, once you confirm your request to delete your account and data, your account will be no longer accessible while we process your request. Once you confirm your request, this process cannot be cancelled, withdrawn, undone, or reversed. When your account is deleted, all associated Personal Information is deleted and any stored samples are discarded, subject to the following limitations:
Iom Bioworks takes the trust seriously you place in us. Iom Bioworks implements administrative, physical, and technical measures to prevent unauthorized access to or disclosure of your information, to ensure the appropriate use of information, to maintain data accuracy, and otherwise safeguard your Personal Information. Our team regularly reviews and improves our security practices to help ensure the integrity of our systems and your information. These practices may include, but are not limited to the following areas:
Iom Bioworks is committed to protecting the privacy of children as well as adults. Neither Iom Bioworks nor any of its Services are designed for, intended to attract, or directed toward children under the age of 18. A parent or guardian, however, may collect a saliva sample from, create an account for, and provide information related to, his or her child who is under the age of 18. The parent or guardian assumes full responsibility for ensuring that the information that he/she provides to Iom Bioworks about his or her child is kept secure and that the information submitted is accurate.
Linked websites
The Platform may provide links to third-party websites operated by organizations not affiliated with Iom Bioworks. Iom Bioworks does not disclose your information to organizations operating such linked third-party websites. Iom Bioworks does not review or endorse, and is not responsible for the privacy practices of these organizations. We encourage you to read the privacy statements of each and every website that you visit. This Privacy Statement applies solely to information collected by Iom Bioworks and our service providers on our behalf.
Iom Bioworks may modify this Privacy Statement from time to time. We recommend revisiting this page periodically to stay aware of any changes to this Privacy Statement. If we modify this Privacy Statement, we’ll make it available through our Platform. Whenever material changes to this Privacy Statement are made, we will provide you with notice before the modifications are effective, such as by posting a notice on our Platform or sending a message to the email address associated with your account.
By continuing to access or use the Services after changes to this Privacy Statement becomes effective, you agree to be bound by the revised Privacy Statement. If any changes are unacceptable to you, you may stop using our Services and delete your account at any time.
We also may provide additional "just-in-time" disclosures or additional information about the data collection, use and sharing practices of specific Services. Such notices may supplement or clarify our privacy practices or may provide you with additional choices about how Iom Bioworks processes your Personal Information.
If you have questions on this Privacy Statement, or wish to submit a complaint, request or inquiry, please contact the Iom Bioworks's IT Head & Administrator:
Email: better@Iombio.com
Iom Bioworks Pvt Ltd, Centre for Cellular and Molecular Platforms (C-CAMP), GKVK Post, Bellary Rd, Bengaluru, Karnataka 560065
All disputes arising out of or in relation to the Privacy Statement shall be governed by the laws of India and the courts at Bengaluru shall have exclusive jurisdiction.